Get quick answers to the most common questions about Drop PH
Answers for anyone booking laundry pickup and delivery through Drop PH.
Drop PH is a mobile app that helps you find local laundry shops, schedule pickup and delivery, and stay updated on your order — all in one place.
Your chosen laundry shop handles the actual laundry service and pickup/delivery for your order. Drop PH connects you with the shop and helps you manage the booking.
Open the Drop PH app to browse laundry shops available in your area and see which ones can pick up and deliver to you.
Yes. When booking with a laundry shop, you can choose a pickup date and time that works for you.
You can check your order status in the app as it moves from pending to completed, so you always know where things stand.
There's no subscription fee to download or use the Drop PH app. Laundry prices are set by each shop based on the services you choose, and delivery fees or other order charges may also apply depending on the shop and order.
If you run into an issue with an order, contact us using the details below and we'll help you sort it out.
Answers for laundry shop owners considering or already using Drop PH.
Drop PH gives your shop a listing in the app where nearby customers can find you, book your services, and manage orders online.
Contact us using the details below and we'll walk you through getting your shop set up on Drop PH.
Not at all. You can keep your existing process — Drop PH simply gives you an extra tool to manage and attract customers without disrupting your workflow.
When a customer places an order, you'll be notified through the app. You can view the order details, accept it, and update its status from pending to completed.
Your shop is responsible for handling pickup and delivery for your customers. Drop PH provides the booking and communication tools that connect you with them.
Your shop appears in the laundry shop listings within the app, making it easier for nearby customers to find you.
Delivery area and fee configuration depend on your current agreement with Drop PH — contact us to confirm what's available for your shop.
Merchant pricing and any applicable fees are discussed directly when you join — contact us for current details.
Download Drop PH to start booking laundry, or join as a laundry shop partner to reach more customers.
Or contact us directly →